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REFUND is available within three days after the program is kicked off.   

Notice:
1. This program is an online service designed for sub-healthy adults, not a medical treatment. The following individuals cannot participate in this program: pregnant women, those looking to gain weight, individuals with a history of stroke, kidney disease, diabetes, major cardiovascular diseases, mental health disorders, those on feeding tubes, cancer patients undergoing treatment, those undergoing fertility treatments, or anyone deemed unfit by a physician.If you are over 65, under 18, have a BMI less than 18.5, want to gain muscle, have an autoimmune disease, or have endocrine-related conditions (such as thyroid or pituitary gland issues), and wish to join the online program, we recommend starting with a one-on-one body composition and nutrition analysis session with a nutritionist to confirm the suitability of the course.
2. All program articles, instructional videos, and group discussions are in English/Chinese.
3. Nutritionists are available online from 9:00 AM to 11:00 PM Taiwan time.The exact response times will be posted by your assigned nutritionist. If you have specific needs, please note them on the registration form.
4. You must use any scheduled video/phone consultations with the nutritionist before the program ends. Unused sessions will be considered forfeited without refund or extension.
5. You can get a full refund for the service if you cancel after purchasing but before the program starts. Once the program begins, the refund policy is as follows:
     o   Within 3 days: 100% refund
     o   Within 4-7 days: 60% refund after signing a program termination agreement. If the package includes personal hygiene items, we will first deduct their cost before calculating the refund.
     o   After 8 days: No refund
6. Weekend diet analyses and adjustment suggestions will be provided on Monday.
7. Be punctual for video/phone consultations. If you are more than 10 minutes late, the session will be canceled and must be rescheduled. If this happens twice, the session is considered forfeited.
8. Cofit's precise, customized health diet plan is the intellectual property of Cofit Healthcare Inc. Unauthorized recording, video recording, or live streaming is prohibited.
9. To protect both parties' rights and improve service quality, Cofit may record and analyze appointments, complying with relevant regulations. The recordings will be protected and confidential.
10. If face-to-face or video/phone consultations with the nutritionist have already been conducted, we will deduct USD 65 per session before issuing a refund.
11. You must confirm the program start date within one month of purchase. Once confirmed, the date cannot be changed, and no refunds or postponements will be granted.
12. Video/phone consultations with the nutritionists must be booked at least 48 hours in advance. Bookings made within 48 hours will not be accepted. To improve service quality and respect the conversation, recording or filming conversations with doctors or nutritionists is strictly prohibited. Thank you for your cooperation.
13. If you cancel the course and request a refund, all additional purchasesmust also be canceled; individual items cannot be purchased separately.